Privacy policy
This privacy policy applies to the website www.hotelcostaazul.es
Please read it carefully. In it you will find important information about the treatment of your personal data and the rights recognized by the current regulations on the subject.
We reserve the right to update our privacy policy at any time for business reasons, as well as to comply with eventual legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You state that the data you provide us, now or in the future, are correct and truthful and you commit to communicate any modification thereof. In case of providing personal data of third parties, you commit to obtain the prior consent of those affected and to inform them about the content of this policy.
In general, the fields of our forms that are marked as mandatory must necessarily be completed in order to process your requests.
Who is responsible for the processing of your data?
The person responsible for processing the personal data collected on this website is Hotel Costa Azul, S.A. (hereinafter, the HOTEL), with registered office at Avenida Gabriel Roca, nº 7, 07014 Palma de Mallorca (Balearic Islands); Email: info@hotelcostaazul.es; Tel.: + 34 971 731 940
For what purpose will we treat your data and on what legal basis?
Management of reservations and provision of requested services. The data provided in your reservation or service requests will be processed for the management of said reservations and the provision of the requested services. The categories of data we process for these purposes are as follows:
• Identification data (name, surname and ID/passport) and contact data (address, email and telephone) of the reservation holder;
• Data of the reservation itself (dates of stay, number and age of guests and services included in the reservation).
• Economic and transaction data.
Economic and transaction data for goods and services will be processed for accounting and administrative management purposes and compliance with our legal obligations in accounting and tax matters.
The processing of this data is necessary for the provision of the requested services, the execution of the accommodation contract or for the application of pre-contractual measures at your own request.
Management of the relationship with customers and users: We process the data that our customers and users provide through the website form to attend to their requests and queries.
These treatments are necessary for the application of pre-contractual measures at the request of the interested parties.
Statistical and quality management purposes: In order to evaluate and manage the quality of the website and our services, we collect data related to complaints or suggestions through satisfaction questionnaires or the website contact form and we perform statistics from browsing data on the website, e.g. IP address, weblogs, pages visited or actions performed on the Website (+ info in our cookies policy).
These treatments are based on our legitimate interest to evaluate and manage the quality of our services and products. For the weighting of this interest regarding your rights and freedoms, it has been determined that the processing had a limited impact on the privacy of the interested parties, as it corresponded to their reasonable expectations and did not pose significant threats as it occurred on data included in communications made at the request of the interested parties or with the consent of the interested parties regarding the metrics made with the use of cookies.
Sending commercial communications and management of distribution lists: We process the identification and contact data provided by our customers and the people who register on our distribution lists to send them communications related to activities, products and tourist services of the HOTEL.
This treatment is based on the consent provided. Not providing or withdrawing your consent does not condition access to the Website or the provision of the requested services.
At any time you can request your withdrawal from treatments for commercial purposes by activating the mechanism provided for this purpose in our communications or by sending an email to: info@hotelcostaazul.es
How long will we keep your data?
In general, we keep your data during the term of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and during the time necessary to attend to possible liabilities arising from the treatment. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Browsing information will be canceled once the web connection is finished and the statistics are completed. The data processed for commercial purposes will remain valid as long as you do not request its deletion.
To whom can we communicate your data?
Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, in such case, access them. You can also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only treat the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise and under certain conditions, you may request the portability of your data so that it can be transmitted to another data controller.
You can revoke the consent you have given for certain purposes, without affecting the lawfulness of the treatment based on the consent prior to its withdrawal, and file a claim with the Spanish Data Protection Agency.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you by postal or electronic mail to the addresses indicated in the section Who is responsible for the processing of your data?
You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at www.agpd.es
Please read it carefully. In it you will find important information about the treatment of your personal data and the rights recognized by the current regulations on the subject.
We reserve the right to update our privacy policy at any time for business reasons, as well as to comply with eventual legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You state that the data you provide us, now or in the future, are correct and truthful and you commit to communicate any modification thereof. In case of providing personal data of third parties, you commit to obtain the prior consent of those affected and to inform them about the content of this policy.
In general, the fields of our forms that are marked as mandatory must necessarily be completed in order to process your requests.
Who is responsible for the processing of your data?
The person responsible for processing the personal data collected on this website is Hotel Costa Azul, S.A. (hereinafter, the HOTEL), with registered office at Avenida Gabriel Roca, nº 7, 07014 Palma de Mallorca (Balearic Islands); Email: info@hotelcostaazul.es; Tel.: + 34 971 731 940
For what purpose will we treat your data and on what legal basis?
Management of reservations and provision of requested services. The data provided in your reservation or service requests will be processed for the management of said reservations and the provision of the requested services. The categories of data we process for these purposes are as follows:
• Identification data (name, surname and ID/passport) and contact data (address, email and telephone) of the reservation holder;
• Data of the reservation itself (dates of stay, number and age of guests and services included in the reservation).
• Economic and transaction data.
Economic and transaction data for goods and services will be processed for accounting and administrative management purposes and compliance with our legal obligations in accounting and tax matters.
The processing of this data is necessary for the provision of the requested services, the execution of the accommodation contract or for the application of pre-contractual measures at your own request.
Management of the relationship with customers and users: We process the data that our customers and users provide through the website form to attend to their requests and queries.
These treatments are necessary for the application of pre-contractual measures at the request of the interested parties.
Statistical and quality management purposes: In order to evaluate and manage the quality of the website and our services, we collect data related to complaints or suggestions through satisfaction questionnaires or the website contact form and we perform statistics from browsing data on the website, e.g. IP address, weblogs, pages visited or actions performed on the Website (+ info in our cookies policy).
These treatments are based on our legitimate interest to evaluate and manage the quality of our services and products. For the weighting of this interest regarding your rights and freedoms, it has been determined that the processing had a limited impact on the privacy of the interested parties, as it corresponded to their reasonable expectations and did not pose significant threats as it occurred on data included in communications made at the request of the interested parties or with the consent of the interested parties regarding the metrics made with the use of cookies.
Sending commercial communications and management of distribution lists: We process the identification and contact data provided by our customers and the people who register on our distribution lists to send them communications related to activities, products and tourist services of the HOTEL.
This treatment is based on the consent provided. Not providing or withdrawing your consent does not condition access to the Website or the provision of the requested services.
At any time you can request your withdrawal from treatments for commercial purposes by activating the mechanism provided for this purpose in our communications or by sending an email to: info@hotelcostaazul.es
How long will we keep your data?
In general, we keep your data during the term of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and during the time necessary to attend to possible liabilities arising from the treatment. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Browsing information will be canceled once the web connection is finished and the statistics are completed. The data processed for commercial purposes will remain valid as long as you do not request its deletion.
To whom can we communicate your data?
Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, in such case, access them. You can also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only treat the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise and under certain conditions, you may request the portability of your data so that it can be transmitted to another data controller.
You can revoke the consent you have given for certain purposes, without affecting the lawfulness of the treatment based on the consent prior to its withdrawal, and file a claim with the Spanish Data Protection Agency.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you by postal or electronic mail to the addresses indicated in the section Who is responsible for the processing of your data?
You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at www.agpd.es