Access to the website www.hotelcostaazul.es confers the status of USER and implies full and unreserved acceptance, upon said access and/or use, of this legal notice and the privacy policy in its latest version, without prejudice to the General Terms and Conditions of Contract which, where applicable, are binding. We therefore advise you to read these documents before using the functionalities offered by this website, as well as each time you access it, as we reserve the right to change, modify, add or delete parts of these conditions at any time.
Under no circumstances does access to this website imply the existence of a commercial relationship between the user and the website.
For the purposes of the provisions of Art. 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is provided about the owner of this website:
Owner of the website: HOTEL COSTA AZUL, S.A. (hereinafter THE HOTEL)
Registered office: Avenida Gabriel Roca, nº 7, 07014 Palma (Balearic Islands), Spain
C.I.F. A-07011216
Registration details: registered in the Companies Register of Palma in volume 70, book 19, folio 130, 3rd section, page 1691, 1st entry (4-1-1964), and in the General Register of Companies, Activities and Tourist Establishments in the Balearic Islands and the Island of Mallorca.
In addition to the registered office, the following channels are available for users to address their requests, questions or complaints:
Website contact form
info@hotelcostaazul.es
Customer service: + 34 971 731 940
1. Introduction. On this website, THE HOTEL offers information about room availability and rates, an accommodation search function by date, and users can request and formalise bookings directly online. By accessing and using this website, you agree to be bound by the conditions set out below. You are therefore advised to read this section carefully before browsing.
2. User obligations. Users undertake to use this website in a lawful manner, in accordance with the provisions of these conditions and in a way that does not damage the rights or interests of THE HOTEL or third parties. By way of example and in no way limiting or excluding, the user also undertakes to:
Not to engage in activities that are illegal or contrary to public policy or good faith.
Not to use the data published on the website to send unsolicited communications (spam).
Not to introduce or disseminate false, misleading, ambiguous or inaccurate information or content on the website in such a way as to mislead the recipients of the information, nor to disseminate content of a racist, xenophobic, pornographic, terrorist apology nature or that violates human rights or the rights of minor.
Not to carry out actions that involve or entail a violation of the intellectual property rights of THE HOTEL or third parties.
Not to cause damage to the physical and logical systems of THE HOTEL, its suppliers or third parties.
Not to introduce or disseminate computer viruses or use any other physical or logical systems that may cause the aforementioned damage.
Not to remove, alter, evade or manipulate any protection device or security system installed on the pages of this website.
This website is provided “as is” and its use is at the user’s own risk, therefore, neither THE HOTEL, nor its administrators, employees, suppliers or collaborators shall be liable for damages of any nature, direct or otherwise, arising from the use of the website, expressly excluding THE HOTEL, to the full extent provided by law, any kind of guarantees, whether express or implied.
THE HOTEL does not guarantee the availability and accessibility of the website, although it will make every reasonable effort to do so. Occasionally, interruptions may occur for the time necessary to carry out the relevant maintenance operations.
THE HOTEL shall not be held responsible for possible damages derived from interferences, interruptions, computer viruses, telephone breakdowns or telephone disconnections caused by reasons beyond its control; delays or blockages in the use of the present electronic system caused by deficiencies or overloads in the data processing centre, telephone lines, the internet system or other electrical systems; nor shall it be held responsible for any other alteration that may be produced in the software or hardware of the users. Nor does it guarantee the absence of viruses, malware, trojans or other elements that may cause alterations in the user’s computer system, documents or files, excluding any liability for damages of any kind caused to the user for this reason. Likewise, THE HOTEL shall not be liable for damages caused by third parties through unlawful interference beyond its control.
Neither shall it be liable for damages caused by the use or misuse of the contents of the website, nor for the consequences that may arise from errors, defects or omissions in the contents that may appear on this website provided by the users themselves or other third parties. THE HOTEL assumes no obligation or responsibility for those services that it does not provide directly.
Under no circumstances shall THE HOTEL assume any responsibility for the contents of links belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and legality of any material or information contained in any of these hyperlinks or other internet sites. Likewise, the inclusion of these external connections shall not imply any kind of association, merger or participation with the connected entities.
Cancellation or suspension of these connections shall be at the sole discretion of THE HOTEL and shall not give rise to any type of compensation.
The use of the participatory functionalities made available on the website is at the user’s own risk. In accordance with the provisions of Art. 16.1 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, THE HOTEL is not responsible for the information stored at the request of users and, in particular, with regard to the opinions expressed, nor for the accuracy, quality, reliability and correctness of the information provided by users. THE HOTEL reserves the right to remove or not to publish any comments and contributions that do not comply with these conditions of use and especially those that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate.
Users consent to the processing of their personal data to the extent and under the terms indicated in our privacy policy, which is available on the home page of the website, and this policy is also incorporated into these conditions by reference. In this policy, users will find information on how to exercise their rights of access, deletion, limitation and rectification of their personal information, as well as the right to oppose its processing and portability.
Without prejudice to the contents provided by the users themselves or over which third parties hold intellectual rights, the intellectual property rights of the website, the domain name, its source code, design and navigation structure and elements contained therein (including, but not limited to, images, sound, audio, video, software, and texts; trademarks and logos, colour combinations, structure and design, etc.) are owned by THE HOTEL , which has exclusive rights to use them in any form, and especially the rights of reproduction, distribution, public communication and transformation, in accordance with the provisions of the current Intellectual Property Law. The reproduction, distribution and public communication, including making available, of all or part of the contents of this website in any medium and by any technical means, without the authorisation of THE HOTEL or, where appropriate, of the third parties holding intellectual property rights over the contents concerned, are expressly prohibited. Notwithstanding the above, the user of the website may view the elements of this website and even print, copy and store them on the hard drive of their computer or any other physical medium, provided that this is solely and exclusively for their personal and private use. Any entities or persons who, with the prior authorisation of the owner of this website, intend to establish a link to this website, must guarantee that they only allow access and do not reproduce the contents and services of this website or service.
In the event that any clause of these conditions of use is declared invalid, this shall only affect that provision or the part which has been declared invalid, the conditions shall otherwise remain in full force and effect and the provision, or the part affected, shall be deemed not to have been included.
Access to and use of the website necessarily implies that each and every one of these conditions of use is expressly accepted by you.
Without prejudice to the rights recognised to consumers by Royal Legislative Decree 1/2007, of 16 November, this website shall be governed by Spanish law with the exclusion of its conflict of law rules and any dispute that may arise from its use or the services linked to it shall be subject to the jurisdiction of the Courts and Tribunals that are competent in compliance with the applicable regulations.
The European Commission provides an online dispute resolution platform for consumers, which can be accessed via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Version 1.0 – December 2020
